Your Privacy Matters

Privacy Policy

Last updated: December 28, 2025

Information We Collect

We collect information you provide directly to us, including when you create an account, make a purchase, or contact us for support.

  • Account Information: Name, email address, and password
  • Payment Information: Credit card details (processed securely through Stripe)
  • Order History: Products purchased, delivery addresses, and order preferences
  • Communications: Messages you send us through our contact form or email

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our products and services
  • Send promotional emails (with your consent)
  • Detect and prevent fraud

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Your payment information is processed securely through Stripe, a PCI-compliant payment processor. We never store your full credit card details on our servers.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to processing of your personal information

To exercise any of these rights, please contact us at privacy@3dprintsshop.com

Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies help us provide you with a better experience by remembering your preferences and understanding how you use our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

We use the following third-party services that may collect information:

  • Stripe: Payment processing
  • Supabase: Database and authentication

These services have their own privacy policies and we encourage you to read them.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Questions?

If you have any questions about this Privacy Policy, please contact us.